Backstory: Before my wife and I met, she owned her own home - part of a duplex. Once we got married she moved into my house and we tried to sell hers. Failing that, we ultimately ended up renting it using a property management company. About a year ago, the other owner of the duplex was getting their roof redone (as was most of the neighborhood) due to hail damage. Since it didn't seem to make sense to only do half the roof, the other owner gave the contractor my wifes contact info and she (my wife) decided it made sense to go ahead and have the roof done, paid for by insurance. The renters were living in the house at that time. After the winter months, the renters called noticing water damage on the outside wall of the bedroom. It was only in a few places along the wall, but it was noticeable. No other water damage was evident anywhere else along the outside wall of the house. After talking about it, we thought it was probably an ice dam issue that caused water backing up - as she never had problems there with the old roof. We contacted the roofer about the damage in May, and he said he would come out there and repair the roof at no cost to her and - in his words - "make it right". We tried to arrange it so he could get out there and see the damage himself, but he never contacted the renter so he could go inside to look at the damage. The renter tried on several occasions to contact him with no results. After that my wife tried calling him - leaving him messages, and also emailing him and his website and never got any response. So here we are, almost a year since the work was intially performed, and the roofer has yet to go out to the house and see the water damage first hand, let alone return the myriad of messages and emails asking when he can get out there and fix the roof Roofing Repairs monoe. I guess my question is where do we go from here? Although the insurance company compensated my wife for the intial repairs, she was the one who wrote the check to the roofer. Are we better off just saying the heck with him and hiring another roofer to repair the damage (an option neither one of us is excited about), or do we possibly move this to small claims court, or are there other options. Honestly, I haven't had much difficulty with contractors before, either personally or through work, so I'm not sure of the next steps that we should be taking. Any advice would be greatly appreciated. FWIW, my wife's house is in Wisconsin - in case different state laws may apply.
Sure! If you need advice or assistance with roofing contractors, feel free to ask your questions here. Our community will be happy to help you with any roofing-related concerns you may have for further details https://resizeimageto50kb.com/
Given the situation you've described, it seems like you've made reasonable attempts to communicate with the roofer to address the water damage issue caused by the initial roofing work. Since you've faced unresponsiveness, here are a few potential steps you could consider:
Consult Legal Advice: Depending on the laws in your state, you might want to consult with a lawyer who specializes in property or contract law. They can provide guidance on whether pursuing legal action, such as filing a claim in small claims court, is a viable option.
Document Everything: Make sure you have a thorough record of all your attempts to contact the roofer – emails, phone messages, dates, and times. This documentation can be valuable if you do end up needing to take legal action.
Obtain a Second Opinion: If you're concerned about the damage to the roof, it might be worth bringing in another roofing professional to assess the situation and provide a repair estimate. This can serve as a basis for comparison if you need to seek compensation or repairs elsewhere.
I'm not a lawyer, but I can offer some general advice on how to proceed in this situation:
Document Everything: Ensure that you have a clear and well-documented record of all communication with the roofer. This includes emails, phone call records, and any messages left.
Consult the Contract: Review the contract you had with the roofer myers costume. It should outline the scope of work and any warranties or guarantees. Pay special attention to any clauses related to warranty repairs or post-installation service.
Review State Laws: Since state laws can vary, it's a good idea to consult with a local attorney or research Wisconsin's consumer protection and contractor laws. Some states have specific regulations governing warranties and contractor obligations.